On the driver's phone
The most accurate answer in freight is worthless if it stops at an office screen. This page is about the last two hundred yards, between the person who knows and the person holding the forklift.
The last two hundred yards
None of these is a technology problem. They are all the same problem: the information exists in a place the freight is not.
The verdict appears on a screen in an office. The freight is two hundred yards away being loaded by somebody with no screen. Between those two facts sits a phone call that has to interrupt the right person at the right minute.
A forklift driver is loading something else. A yard hand takes the message and passes it on. Ten minutes later the trailer is sealed and the fix that cost two minutes now costs a re-load.
The office is looking at the plan and the yard is looking at the trailer. When they disagree, somebody has to be overruled, and being overruled at six in the morning is how a tool stops being used.
Planner and driver read the same figure
Over by 1,140 lb — and the person holding the forklift has to be the one who knows
Fixed by moving the tandems, not by a phone call
A verdict that stops at the desk changes nothing. The correction has to reach the yard while the freight is still on the floor.
Why this page exists at all
In the cab
A driver's screen is deliberately the smallest thing that still lets them act. Everything a driver does not need is not there, which is also why nothing has to be learned.
What a driver cannot do is change a limit, edit a rule set or send a load that is over. Those are refused by the system, not hidden from the screen, and every attempt is recorded.
The last two hundred yards
The same correction on the same load, reaching the person who can act on it three different ways.
The person holding the forklift is the person reading the verdict
Office, then a yard hand, then the forklift — if everyone is free
The same two pallets, now a crew, a dock slot and a re-load
A worked example of the shape of it rather than a stopwatch on anybody's yard. The freight, the correction and the trailer are identical in all three: the only variable is how far the answer had to travel to reach somebody who could act on it.
A verdict that never reaches the person holding the forklift changes nothing at all.
Why it stays right
Nothing about the limits is carried on the device. That matters more than it sounds: when rules are baked into an application, a change waits for the next version to reach every handset, and in the meantime some of your fleet is confidently wrong.
Here a limit is changed once by somebody allowed to change it, and everyone is correct the same afternoon. There is nothing to install, nothing to update and no version to check.
The same is true of a shared screen at the dock. It is the same record, showing each person what their role allows, with sessions that expire so that walking away is not the same as handing over your authority.
Nothing about the limits is carried on the device, so there is no version of the rules going stale in somebody's pocket.
The driver sees the same verdict, on the same load, computed from the same rules as the planner's screen.
The usual arrangement is a plan in the office and a rule of thumb in the cab, which agree until the day they matter.
The correction is stated as a physical move in the units the yard works in, not as an overage figure or a percentage.
A verdict that needs translating into yard instructions gets translated by somebody who is already late, or not at all.
Straight answers
Connection requirements
Next step
Open your own load in the cab view while the planner view is on the screen beside it. Ten seconds tells you whether a driver would actually use it.
